Recently, the public Miss Tu to reflect the morning, their value of 8,000 yuan Chanel bag to send leather care shop after the care, LOGO become blurred. The nursing home admitted to be caused by artificial errors, but only compensation for three times the wash fee that is 450 yuan or 1500 yuan acquisition of the package. Morning Post reporter found that the current brand-name bags in Shanghai when the damage is difficult to obtain compensation for compensation.
LOGO washed bad with a stroke
Shanghai Mi Lanfang Trade Co., Ltd. has a total of six second-hand brand-name package stores and a brand leather conservation center. Located in Jing’an District, Weihai Road 839-841 of the Shanghai Miriam Square Leather Care Co., Ltd. is directly under the head of the leather maintenance center stores. Ms. Tu chose this leather conservation center.
Miss Tu said that on July 15 she took three brand-name wallet to the store to wash. The front desk receptionist walks the wallets themselves and records them.
August 10, Miss Tu to take care of the wallet and found that one of the black Kang Peng series of leather wallet inside “CHANEL” hot silver words even become blurred, the wallet of the local also appeared in a lump.
Miss Tu immediately with the shop manager Ms. Duan communication, but Ms. Duan said the wallet on the LOGO before the injury is damaged. After several controversy, Ms. Duan said that because Miss Tu had been playing in the wallet wax, so it led to the emergence of hot silver after the protection of the words and local cortical damage. The nursing home is willing to avoid this wallet 150 yuan care costs as compensation.
On this so-called “compensation”, Miss Tu is very angry, that this leather care shop is to shirk responsibility.
After three interviews and information on the card, rice Lan Fang leather care shop head finally admitted that their own shop staff errors lead to damage to the wallet, and promised to repair the wallet Miss Tu.
The next day, Miss Tu to the store to see their wallet on the silver “CHANEL” LOGO turned out to be painted with a silver pen, “feel that they use the 8000 yuan to buy genuine CHANEL Chanel bag suddenly stall on the A goods. Surprisingly gold stars. “If you do not want this word, we can still help you with it.”
Care fee 3 times 450 yuan compensation
Mi Lan Square, Miss Liu told the Miss explained that the nursing home a total of two kinds of care plan: one is the preservation of care, that is, 10% of the price of goods before the wash as a premium, the items once washed bad, shops Will pay 30% of the price of the goods. The second is not guaranteed wash, that is, once the items were washed bad, only three times the compensation fee.
Miss Liu said Miss Tu did not choose to protect the wash before the wash, so can only compensate the original cost of cleaning 150 yuan 3 times, that is 450 yuan.
Miss Tu insisted on taking the bag to wash, the store staff did not give these two kinds of care programs to her, so she did not get a reasonable right to know. The store’s staff admitted that it was their negligence.
On the evening of August 12, Miss Tu met with two people in charge of the leather care shop and Ms. Liu, who said that she was very fond of the purse, hoping that the rice booth would be for a period of three months. Second-hand wallet, you can exchange with her damaged wallet. If the 3-month period or did not find the same paragraph of the wallet, and then discuss the solution. The person in charge of Miss Liu was immediately agreed, and in accordance with the agreement to sign the agreement.
For peace of mind, Miss Tu hope that they can bring this agreement back to the Lan Lanfang Chanel official website knock on the company seal. The two responsible people are pleased to agree.
On August 13, Ms. Duan again called Mrs. Tu’s phone, denying the agreement before signing.
Yesterday, one of the head of the store Tujing Li told reporters that they did damage the process of cleaning Miss Tu’s wallet, but in their three responsible person after the meeting, agreed that “for the package” program is not feasible. The final decision of the two kinds of compensation for the loss of Miss Tu: First, in accordance with the provisions of the Chamber of Commerce and Industry to protect the three times the amount of care, which is 450 yuan; Second, rice Lan Square is willing to use 1,500 yuan to buy this damaged Chanel bag package.
In the face of this repeated rhetoric, Miss Tu feel angry, that the three heads of rice Lan Fang no honest at all. The final two sides did not reach a consensus.